What we collect
- Account details you give us: your name, email and password, which is stored only as a secure hash.
- Plan and usage data: your current plan and how you use member tools.
- Messages you send us through the contact form.
- Basic technical data your browser sends, used to keep the service running and secure.
How we use it
- To run your account, deliver the features on your plan and process payments.
- To answer your messages and provide support.
- To keep the platform safe and to improve it.
Payments
Card and mobile money details are handled by our payment provider, not by Be Sure Odds. We receive a confirmation that a payment succeeded, never your full card number.
Sharing
We do not sell your personal information. We share data only with the providers that help us run the service, such as our payment processor and data feed, and only as needed to deliver it, or where the law requires it.
Your choices
- You can view and update your account details at any time.
- You can ask us to delete your account and personal data through the contact page.
- You can opt out of non essential messages.
Keeping data
We keep your data for as long as your account is active and as needed to meet legal and accounting duties, then remove it. Questions about your data can go to our contact page.